Privacy Policy for VELVIXO

Effective Date: 10/01/2024

At books.velvixo.io, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website Velvixo.shop and use our services. By accessing or using the Site, you consent to the practices described in this policy.

1. Information We Collect

We collect two types of information:

a. Personal Information

  • Name
  • Email address
  • Shipping address (if applicable)
  • Payment information (processed securely via PayPal)
  • Order history and communication preferences

This information is collected when you make a purchase, create an account, or contact us.

b. Non-Personal Information

  • IP address
  • Browser and device details
  • Cookies and usage data (e.g., pages visited, session duration)

This data is collected automatically to help us analyze and improve our website’s functionality and experience.

2. How We Use Your Information

We use the collected data for the following purposes:

  • To process and fulfill orders
  • To communicate order status or updates
  • To respond to inquiries or provide customer support
  • To improve our Site’s features and performance
  • To comply with legal obligations and detect fraudulent activity

3. Payment Processing

All transactions on books.velvixo.io are securely processed through PayPal. Your financial information is handled directly by PayPal and is never stored on our servers. For more details, please refer to PayPal’s Privacy Policy: https://www.paypal.com/us/legalhub/privacy-full

4. Cookies

Our Site uses cookies to personalize your experience and analyze web traffic. You can modify your browser settings to refuse cookies, but this may limit some site functionality.

5. Data Security

We implement industry-standard safeguards, including SSL encryption, to protect your data. While no method is completely secure, we take reasonable steps to prevent unauthorized access or disclosure.

6. Sharing and Disclosure

We only share personal information in limited circumstances:

  • With service providers who help operate our website or process transactions
  • For legal reasons, such as complying with subpoenas, court orders, or law enforcement requests
  • In case of a business transfer, such as a merger or sale of assets

We do not sell or rent your personal data to third parties.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Request access to personal data
  • Correct inaccurate or outdated information
  • Request deletion of your data (where applicable)
  • Opt out of promotional communications

To exercise any of these rights, contact us at velvixoofficial@gmail.com.

8. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any information.

9. Children’s Privacy

This Site is not intended for children under the age of 13. We do not knowingly collect data from minors. If we learn that personal data has been collected from a child without parental consent, we will delete it promptly.

10. Updates to This Policy

We may revise this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

11. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us at:

Email: velvixoofficial@gmail.com